We are pleased to say that as of the 13th May 2020 our mobile workshop is open for business again but with the following safety restrictions in place.
A 2 metre social distancing measure will be in place at all times and we will not be asking for customer signatures on service documentation.
KENT MOBILE CARAVAN SERVICES
NCC APPROVED MOBILE WORKSHOP
Touring Caravans and Motorhomes
KENT and neighbouring counties
ALL WORK COVERED
REPAIRS / SERVICING / INSTALLATIONS / CERTIFICATIONS / DIAGNOSTICS
Our team brings the engineering expertise of your vehicle manufacturer to your doorstep
OVER 10 YEARS IN THE LEISURE INDUSTRY
DO YOU NEED YOUR BRAND NEW MOTORHOME, CARAVAN OR TRAILER SERVICED BY A COMPANY
WHO ACTUALLY CARES AND TAKES RESPONSIBILITY?
FOR MOST UK CARAVAN OR UK MOTORHOME MANUFACTURER'S, YOUR VEHICLE WARRANTY IS VALID IF SERVICED BY OUR NCC APPROVED WORKSHOP
WE CARRY A BROAD SPECTRUM OF LEISURE VEHICLE SPECIAL AND GENERAL PARTS FOR INSTALLATION OR REPAIR
We are also providing servicing for new AUTOSLEEPER, HOBBY and new ADRIA - CARAVANS & MOTORHOMES
As an approved ADRIA vehicle service agent we can supply to fit Adria parts for any Adria Caravan or Motorhome
Also, as of 2017 are now part of the SWIFT Supercare network - we now manage your vehicle service history electronically.
We also offer a similar system with new Elddis leisure vehicles as of 2017.
For your convenience we are an authorised sales and warranty dealer too for
Whale, Truma, Alde, Thetford and BPW
YOU CAN COUNT ON US TO KEEP ALL YOUR APPLIANCES WORKING
EVEN THROUGH THOSE COLD WINTER MONTHS
33 years qualified engineering experience
LPG STGW Gas certified for CARAVANS AND MOTORHOMES
Electrical part P LV and ELV certified for CARAVANS AND MOTORHOMES
CITY and GUILDs in CARAVAN and MOTORHOME Service Engineering
Electronic Engineering qualified
Our company serves customers with field leading technical expertise, an established company solid guarantee and a genuine parts stock of general and specialist components for caravans, trailers, horseboxes, motorhomes** and campervans** from the 1970s right up to brand new caravans.
We are Kent based and mobile, so we come to you at your home, site or storage offering main dealer capability, 4 wheel drive transport and specialist engineering services
SUNSHINE , RAIN SNOW OR S
INTOWN OR COUNTRYSIDE
WE ARE HERE TO HELP ALL YEAR ROUND, WITH A FRIENDLY AND COST EFFECTIVE SOLUTION
CONTACT US RIGHT NOW
IMPORTANT: Terms & Conditions
FOR SAFETY AND COMMERCIAL REASONS OUR COMPANY DOES NOT UNDER ANY CIRCUMSTANCES OFFER A CONSULTANCY SERVICE FOR PROCEDURES FOR - CUSTOMER DIY SERVICE, DIY REPAIRS OR CUSTOMER DIY INSTALLATIONS.
WE DO NOT RETAIL PARTS UNFITTED TO OUR CUSTOMERS' LEISURE VEHICLES. IE WE ONLY SUPPLY PARTS WITH FITTING.
FROM 1ST MARCH 2018, FOR INSURANCE ESTIMATES WHICH WE ARE WILLING TO CONSIDER, WE WILL BE CHARGING AN UPFRONT FLAT FEE OF £90 FOR THE ADMINISTRATION, PAYABLE IN ADVANCE BY THE REQUESTING CUSTOMER. WHERE A VISIT IS REQUIRED TO INSPECT THE VEHCILE FOR ESTIMATION, TRAVEL TIME AND TRAVEL LABOUR WILL BE ADDITIONAL TO THE ABOVE ADMINISTRATION FEE AND PAYABLE BY THE CUSTOMER IN ADVANCE.
ALL PARTS REMOVED FROM A VEHCILE AS PART OF AN INSURANCE REPAIR, REMAIN THE PROPERTY OF THE INSURANCE COMPANY AND WILL BE RETAINED BY OUR COMPANY OR RETURNED BY OUR COMPANY FOR INSPECTION BY THE INSURANCE COMPANY.
WHEN PROCESSING INSURANCE ESTIMATES WE CANNOT IN ANY WAY GUARANTEE TIMESCALES FOR PROCESSING IN BUSY PERIODS OF THE YEAR.
WE DO NOT SUBCONTRACT MANAGE PARTS RECONDITIONING FOR INSURANCE CLAIMS.
PRODUCT WARRANTY CLAIMS:
FOR PRODUCT MANUFACTURER WARRANTY CLAIMS, WE ARE UNDER NO OBLIGATION TO PROCESS A CUSTOMER CLAIM. WHEN A CLAIM IS PROCESSED, WE CANNOT IN ANY WAY GUARANTEE TIMESCALES FOR PROCESSING IN BUSY PERIODS OF THE YEAR. IN ADDITION TO THIS, A BOOKING FOR THE REPAIR WILL NOT BE MADE UNTIL THE PARTS FOR THE CLAIM REPAIR HAVE BEEN DELIVERED TO US BY THE MANUFACTURER. FROM 1ST MARCH 2018, WE WILL CHARGE AN ADMININSTATION FEE OF £40 PAYABLE BY THE CUSTOMER IN ADVANCE TO RAISE A WARRANTY CLAIM. PLEASE ALSO NOTE THAT A CALLOUT FEE PAYABLE BY THE CUSTOMER IN ADVANCE MAY ALSO APPLY, IF THE PRODUCT MANUFACTURER DOES NOT HONOUR THIS COST IN THEIR TERMS AND CONDITIONS.
FOR INSTALLATION ESTIMATES WHERE THE INSTALLATION REQUIRES DETAILED MEASUREMENTS OF THE LEISURE VEHICLE FOR ACCURATE PRODUCT SUPPLY AND THE CUSTOMER CANNOT PROVIDE THE REQUIRED DETAILED MEASUREMENTS, A CHARGEABLE CALL OUT WILL BE REQUIRED. THE CALLOUT CHARGE WILL BE PAYABLE IN ADVANCE.
WE RESERVE THE RIGHT TO CANCEL AND REBOOK ANY APPOINTMENT UP TO 2 HOURS IN ADVANCE, IF WE DEEM THE WEATHER CONDITIONS NON CONJUCIVE TO A SAFE, EFFECTIVE AND EFFICIENT WORKING ENVIRONMENT (EG WIND FORCE, RAIN FALL OR EXCESSIVELY LOW TEMPERATURES) OR IMMEDIATELY IF WE BECOME AWARE OF INADEQUATE/POOR POSITIONING OF THE VEHICLE.
WORKING DIRECTLY WITH THE MOST RESPECTED SUPPLIERS IN THE INDUSTRY WE WILL NOT ONLY
KEEP YOUR VEHICLE SAFELY ON THE ROADS
KEEP YOUR LEISURE VEHICLE SAFE ON THE CAMPSITE
(your vehicle insurance company can advise on this importance)
Protect and maintain value in your NEW or USED investment by entrusting your leisure vehicle to us, helping make for a safe and enjoyable UK or continental holiday. We are members of the Caravan Club and the Camping & Caravanning Club ourselves and so we know how important a trouble free and a safe holiday is to our customers.
INSURANCE WORK CONSIDERED
WE SERVE THE CARAVAN CLUB RED PENNANT SERVICE IF REQUIRED
(PLEASE CONTACT THE CARAVAN CLUB)
We offer free mileage within 15 miles (road distance) of ME9 7 postcode
our comprehensive vehicle fleet
the services listed under our
See also, a sample of our product installation range by clicking on our
PRODUCT INSTALLATION PRICING
Contact us anytime throughout the year with your service, repair or installation requirement by clicking on the CONTACT US tab above, for a quotation and booking.
* MCEA - Mobile Caravan Engineers Association - Members of the NCC (National Caravan Council)
** Habitation only